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Team Co-ordinator

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Date: 27-Sep-2022

Location: Bangalore (BLR01), IN

Company: Brickwork India Pvt Ltd

Job Details

Job Title               : Team Co-ordinator

Job Location       : Bannerghatta Road, Bangalore

Work Timings    : 6:30 PM to 3:30 AM

Qualification     : Graduate / Postgraduate

Experience         : 5+ years

About Brickwork India

Brickwork India is the global leader in Admin and Business Support Assistance. We started our journey in 2005 and have grown from a start-up to a 350 plus workforce, with a strong focus on business excellence and people practices. Brickwork India is a well-established global brand and has catered to the diverse support requirements of CXO level clients located across 170 countries. Today Brickwork is the preferred service provider of Fortune 100 companies, SME’s and start-ups across industries & geographies. Brickwork has received numerous awards, including the Great Place to Work certificate, recognised by CII with “Customer Obsession” award, and has also received extensive media attention through more than 100 publications including the New York Times bestsellers, 'The World is Flat' by Tom Friedman and "The Four-Hour Work Week" by Tim Ferriss.


Position Purpose

Our Business support team provides administrative support to global mid-sized companies, small businesses, professionals, and individuals. Our assistance helps our customers to save time, costs, gives quick access to diverse skill sets. Core support services include: Customer support, Project management, Data management, E-commerce management, Recruitment screening, Translation & Transcription support.

Primary Responsibility

  1. Experience assisting supervisor on day to day operations
  2. Deliver customer projects as per the defined scope of work for self and team
  3. Engage / Communicate with team members on customer / internal activities
  4. 100% adherence to project timelines, quality standards and expected efficiency
  5. Experience to effectively communicate with global customers through email, phone, and chat
  6. Develop a trusted advisor relationship with customers and team members
  7. Learn quickly in a fast paced, ever changing environment
  8. Organize and prioritize tasks to meet diverse project timelines set by the customer
  9. Conduct trainings to enhance team capabilities
  10. Effectively co-ordinate across organization on deadline projects

Competency / Skills

  1. Excellent spoken and written English of global standards
  2. Strong analytical and interpersonal skills
  3. Good keyboard skills - Accuracy and Speed
  4. Strong working knowledge of Outlook, Excel, Word, and PowerPoint
  5. Experience or knowledge on online CRM’s, Project Management tools, Expense Management, Database Management, Social Media platforms etc.,
  6. Excellent desktop research skills to gather, collate and present data

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