Associate Manager

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Date: 28 Mar 2024

Location: Bangalore (BLR01), IN

Company: Brickwork India Pvt Ltd

Job Details

Join Brickwork India, the Global Leader in providing Remote Executive Assistance services!

Job Title                          : Associate Manager

Job Location                  : Bangalore

Work Timings                 : 12:30- 21:30

Qualification                   : Graduate / Post-Graduate

Experience                     : Minimum 9 Years

About Brickwork India

Brickwork India is the global leader in Admin and Business Support Assistance for global leaders. We started our journey in 2005 and have grown from a start-up to a 350 plus workforce, with a strong focus on business excellence and people practices. Brickwork India is a well-established global brand and has catered to the diverse support requirements of CXO level clients located across 170 countries. Today Brickwork is the preferred service provider of Fortune 100 companies, SME’s and start-ups across industries & geographies. Brickwork has received numerous awards, including the Great Place to Work certificate, recognised by CII with “Customer Obsession” award, and has also received extensive media attention through more than 100 publications including the New York Times bestsellers, 'The World is Flat' by Tom Friedman and "The Four-Hour Work Week" by Tim Ferriss.

Position Purpose

We’re looking for a pro-active Associate Manager who has relevant experience to monitor, troubleshoot, and manage our IT infrastructure. The ideal candidate for this position should prioritize critical tasks and collaborate with the teams and vendors to resolve and find solutions. We’re interested in automating as many of our processes as possible to reduce the potential for human errors.

Primary Responsibility

  • Manage information technology and computer systems
  • Plan, organize, control and evaluate IT and electronic data operations
  • Design, develop, implement and coordinate systems, policies and procedures.
  • Ensure security of data, network access and backup systems
  • Act in alignment with user needs and system functionality to contribute to organizational policy
  • Identify problematic areas and implement strategic solutions in time.
  • Preserve assets, information security and control structures
  • Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
  • Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions
  • Analyze processes, technologies, and vendors continually to find areas for improvement
  • Prepare cost–benefit analyses when upgrades are necessary, and monitor vendors to ensure that they’re offering the best-possible service and value for business needs
  • Train employees to use software and hardware; troubleshoot issues and provide technical support when needed


  • Proven working experience as an IT Manager or relevant experience
  • Hands on Experience in Cloud technologies like Azure etc.
  • Experience in IaaS technologies.
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Expertise in data centre management and data governance
  • Hands-on experience with computer networks, network administration and network installation
  • Deep knowledge of operating systems (ex: Microsoft Azure, Active Directory), current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
  • Expertise in implementing, configuring, and testing IT solutions
  • Strong creative and analytical thinking
  • Comprehensive understanding of network architecture and client/server technology
  • Strong problem solving and communication skills required
  • Strong teamwork and communication skills
  • Experience managing on-premises servers, storage area networks (SAN), and network-attached storage (NAS) devices
  • Familiarity with our software platforms including Microsoft 365 and Azure Cloud

Contact Information

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